Payment Options
We provide several ways for you to make your monthly mortgage payments, so you can choose the method that is most convenient for you.
Automatic Payment Drafting
There is no charge to have your monthly mortgage payment automatically deducted from your checking or savings account. To set up this free service, download an Automatic Drafting Authorization Form and follow the simple instructions. If you need assistance call our helpful customer service associates at 866.660.5804.
Online Payments
To make an electronic payment directly from your checking account visit the "Make a Payment" menu on this site. Online payments made on weekends, holidays, or after 2:00 PM CST on weekdays will be processed on the next business day. Payments will be reflected on your account within 24-48 hours of payment.
Pay by Mail
Mail your personal check, cashier's check or money order with your monthly statement coupon in the envelope provided. If you do not have your payment coupon, please write your loan number on your check. See below for payment mailing addresses for regular mail.
Payments via Regular Mail:
Acqura Loan Services
Attn: Payment Processing
PO Box 202743
Dallas, TX 75320-2743
Payments via Overnight Delivery:
Wells Fargo Lockbox
Attn: PO Box 202743
2975 Regent Blvd.
Irving, TX 75063
Additional Payments
Additional payments can be submitted by mail and applied towards loan principal or your escrow account. Some loans may contain a prepayment charge clause and additional principal payments may incur a prepayment charge. If you are unsure, please review your loan documents or call a Customer Service associate at 866.660.5804.
Past Due Payments
To discuss a past due payment or a repayment plan, please call the Homeowner Solution Center at 866.660.5804 for professional, courteous help.
